Patient Access Specialist I-Admitting - PT-VARIED SHIFTS

Support the organization's mission, vision and values by adhering to the behavioral standards of Bay Area Hospital. Comply with all laws and regulations affecting Bay Area Hospital. Be familiar with and adhere to the Code of Conduct and support the Bay Area Hospital Compliance Program. Effective communication skills and the ability work effectively with people from various backgrounds are critical.
Acts as initial contact for patients being scheduled, registered and admitted to the hospital
(Essential job requirements listed in bold)
Greets, assists and directs incoming patients, visitors, physicians and staff as appropriate
Provides and promotes professional, efficient and congenial customer service through all communication and interaction with patients, clients, guests, co-workers, physicians and their office staff and with the public, both in person and on the phone
Schedules, registers and/or pre-admits patients to their appropriate appointment, status, collects all necessary signatures and information; provides notice of non-coverage/waivers
Takes patient payments, forwards to cashier and balances cash box(es) at the end of shift
Understands emergency systems; i.e., fire, security, disaster, and in-house emergencies and responds appropriately
Operates and updates hospital computerized switchboard console, evaluates appropriateness of requests for overhead pages, responds to security computer system and performs physician message system duties
May call patients being admitted to the hospital prior to the admission date
Schedules patient and collects required information at time of scheduling appointment according to requirements of department and prepares department schedule for department staff
Collects pertinent data on patients, such as test, exam, services, diagnoses, demographic and insurance information
Performs data entry
Complies with Health Insurance Portability and Accountability Act (HIPAA) guidelines
Complies with Emergency Medical Treatment and Active Labor Act (EMTALA) guidelines
Assists in training staff
Maintains current knowledge of third party payer guidelines and insurance contracts and performs follows-up with insurance carriers in appropriate manner and time frame
May provide estimates for walk-in or unscheduled patients
Minimum Requirements
(Essential job requirements listed in bold)
Demonstrates the ability to use a personal computer and various software programs applicable to the position
Demonstrates the ability to operate applicable office equipment
Exhibits the ability to deal effectively interdepartmentally & with the public
Exhibits the ability to maintain confidentiality, think and act independently with minimal supervision
Maintains regular, consistent and punctual attendance at the assigned job location
(Essential job requirements listed in bold)
High School Diploma or equivalent preferred
Associate or higher degree preferred
(Essential job requirements listed in bold)
Two years registration experience in a medical setting preferred
Knowledge of non-English and/or sign language preferred
Union Affiliation: UFCW
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and job skills required.
Part-Time Position (32 Hours Per Week, 64Per Pay Period)
Shift: Varied hours Days: Varied
Wages Based Upon Experience
CLOSING DATE: Open Until Filled
The future looks bright at Bay Area Hospital, and we are always searching for quality people to join our team. We offer a great atmosphere, competitive pay, a wide array of benefits, and many growth opportunities for our employees.

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